Uninstall the HP print driver and software from a Mac with the HP Uninstaller or HP Easy Start. Direct link to official 8610 firmware is here. You may also need to uninstall other HP programs first (the uninstaller tool will let you know). HP Compaq Presario SR1760TW Promise RAID Sürücü Uninstall Utility v. With regards to HP Client Security and HP Drive Encryption, here are some screenshots with regards to these suggestions >įinally, please restart your computer (restart, not shutdown + start again)Įventually, attempt to uninstall HP Drive encryption and HP Client Security using the standard method from Control Panel > Programs and features. Open the HP Client Security home page -> click on the wheel Settings button -> Security Features and check there is no tick next to Power-On Authentication You may also check if you have preboot authentication enabled. Note that this is generally slow process and may take several hours depending your the amount of your HDD and your PC specifications. The drive generates the DEK and it never leaves the device. The Data Encryption Key is the key used to encrypt all of the data on the drive. These are the Data Encryption Key (DEK) and the Authentication Key (AK). Or, as an alternative, HP Services can reset the system to factory default. ProtectTools user can enter f10 as Guest User, define a new BIOS administrator, and remove the ProtectTools user account. If your disk is currently encrypted by this software, you should first open HP Client Security -> click on Drive Security and follow the on-screen instructions to DECRYPT the HDD. Encrypted Hard Drives utilize two encryption keys on the device to control the locking and unlocking of data on the drive. HP Drive EncryptionProtects computer data by encrypting the hard drive. HP Client Security often comes in combination with HP Drive Encryption software. There are certain things you should do before uninstalling HP Client Security. Double click on its uninstaller and follow. HP Drive encryption is part of the 'control manager' HP Client Security manager. Go to the installation folder of Drive Encryption For HP ProtectTools. Thank you for posting in the HP Support forum.

Remove hp drive encryption